Home Help Centre Files Shared Files

Organising Shared Production Files

Files provides a production file workspace. It shows This Production, Total Used and Allowance so you can review storage use.

Create Folders And Upload

  1. Open Files in the production navigation.
  2. Select the destination in the folder tree.
  3. Select New Folder to create a folder inside it, enter a name and select OK.
  4. Select Upload in the destination folder.
  5. Drop files into Drop files here or click to upload, or use it to choose files.
  6. Select Upload Now.
  7. Review Progress and Status and confirm the files appear in the folder.

A folder name cannot be empty. Upload, folder creation and bin access depend on permissions; Files is not available in a sandbox.

Inspect And Download

Select a file's information control to review its name, type, size, creators, modification information and version details. Use Download to retrieve it.

Remove And Restore

The delete confirmation states that removed files, or a removed folder and its contents, go to Bin for a period of 30 days before permanent deletion. Open Bin, use the restore control for a record or select several records and choose Restore Selected.

Keep an independent copy of material you must retain rather than relying on the bin as an archive.

Troubleshooting

Select a normal destination folder before uploading; the bin is for recovery. If upload reports a failure, inspect the file's status and the displayed allowance. A file attached to an individual item uses that item's Attachments workflow rather than this folder list.